{"nhtsa_id":10248024,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-01-02","date":"2023-02-17","document_id":"0805323","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION; ELECTRICAL SYSTEM; WHEELS; STEERING; VEHICLE SPEED CONTROL","mfr_system":null,"summary":"Radio S26.17 USB Software Update The customer may describe the following: ? Cluster and display do not shut off with engine off. ? Battery drain. ? SXM? radio shows one station on screen but is playing a different station. ? Navigation inoperative. ? Black or blank radio screen (Rear View Camera (RVC) will still function normally). ? Radio lockup (RVC will still function normally). ? No Verbal warnings on navigation. ? Surround sound inoperative. ? Blu-ray? DVD unavailable. ? Listen in/Mirror feature inoperative. ? PHEV radio does not turn off when opening door or after charging. ? Audio Overlap between sources. ? Radio does not recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. ? Radio presets are not saving. ? Audio mute on calls (Phone, SOS and Ecall). ? Radio Resets (Rear view camera will still function normally). ? Radio screen freezes (RVC will still function normally). ? Audio disruptions. ? Wireless connectivity device disconnect. ? Wireless connectivity disconnecting. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? SXM? inoperative. ? Audio muted. ? Missing profiles icon. ? Cluster displays incorrect audio source. ? Radio is slow to respond. ? Steering wheel controls skipping SXM channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. The following software enhancements are available: ? Uconnect Phone improvements. ? Apple CarPlayT and Android AutoT improvements. ? Voice recognition command improvements. ? FOTA enhancements. This bulletin involves inspecting the software level and updating the software to S26.17.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10248024-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10248024-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10248024","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"steering","name":"Steering","parent":null},{"id":"speed-control","name":"Throttle and cruise control","parent":null},{"id":"wheels","name":"Wheels","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_chrysler_pacifica"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}