{"nhtsa_id":10247999,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2024-01-02","date":"2023-02-03","document_id":"0800223","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Radio Over The Air R17.98 or R17.99 Updating to 26.17 Software Version ? Voice Recognition (VR) inoperative. ? Phone browse seek inoperative. ? Profile screen crashes. ? Radio display inoperative (rear view camera still operable). ? Overlapping media icons. ? Keyboard not working properly in Arabic. ? Unable to add new widgets pages when set to Arabic language. ? Radio operation system notification shown. ? End call popup inoperative. ? Drop in volume levels. ? Phone Repetition in cluster inoperative. ? Black screen (rear view camera still operable). ? Media sources not displayed. ? Autoplay inoperative when device is connected via USB. ? Radio reset (rear view camera still operable). ? Navigation page blank. ? Incorrect 9Vehicle in Motion9 HMI message displayed. ? Text overlap with media source favorites. ? Keyboard remains on. ? Notification menu not displayed. ? Status bar blank. ? No audio from media source. ? Wireless Android AutoT and CarPlayT inoperative. ? Phone contact name misaligned. ? Incorrect POI navigation routing. ? Media source text misaligned. ? Radio favorites inoperative. ? Vehicle menu not accessible with Ignition on. ? Screen turns off during ?Assist Call? (rear view camera still operable). ? Phone call does not transfer at ignition off. ? SXMT radio inoperative. ? Radio off setting malfunctioning. ? Memory seat recall missing. ? Climate settings not matching hardkeys. ? Media sources will not change. ? Two media sources highlighted. ? Wi-Fi Hotspot inoperative. ? Unable to delete user profile. ? Missing Uconnect phone contacts. ? Uconnect phone inoperative. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R17.98 or R17.99 to R26.17. NOTE: **Vehicles currently at radio","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10247999-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10247999-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10247999","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"COMPASS","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_jeep_compass"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}