{"nhtsa_id":10247475,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-12-18","date":"2023-10-07","document_id":"0821223","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; BACK OVER PREVENTION","mfr_system":null,"summary":"Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customers may experience one or more of the following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlay® inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin supersedes Technical Service Bulletin (TSB) 08-212-23, date of issue September 01, 2023, which should be removed from your files. This is a complete revision and no asterisks have been used to highlight revisions.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10247475-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10247475-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10247475","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_1500"]},{"make":"RAM","model":"2500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_2500"]},{"make":"RAM","model":"3500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_3500"]},{"make":"RAM","model":"4500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_4500"]},{"make":"RAM","model":"5500","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_ram_5500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}