{"nhtsa_id":10246147,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-12-05","date":"2023-11-14","document_id":"09-039-23","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE","mfr_system":null,"summary":"Some customers may experience no sound from the audio system and/or the audio source cannot be changed. This concern may be caused by the remote tuner not operating properly under certain situations. To eliminate this concern, the remote tuner control software has been modified.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10246147-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10246147-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10246147","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-30","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_mazda_cx-30","2021_mazda_cx-30","2022_mazda_cx-30","2023_mazda_cx-30"]},{"make":"MAZDA","model":"CX-5","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_mazda_cx-5","2024_mazda_cx-5"]},{"make":"MAZDA","model":"CX-50","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_mazda_cx-50"]},{"make":"MAZDA","model":"CX-9","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_mazda_cx-9","2022_mazda_cx-9","2023_mazda_cx-9"]},{"make":"MAZDA","model":"CX-90","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_mazda_cx-90"]},{"make":"MAZDA","model":"MAZDA3","year_from":2019,"year_to":2024,"match":"exact","vehicle_ids":["2019_mazda_mazda3","2020_mazda_mazda3","2021_mazda_mazda3","2022_mazda_mazda3","2023_mazda_mazda3","2024_mazda_mazda3"]},{"make":"MAZDA","model":"MX-30","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_mazda_mx-30","2023_mazda_mx-30"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}