{"nhtsa_id":10246132,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-12-05","date":"2023-11-16","document_id":"TSB 23-2354","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2023 F-Super Duty vehicles may exhibit various SYNC performance related concerns including but not limited to: - Audio volume increase and/or distortion from the speakers when accessing languages - Unrequested audio source switch while using some third party apps - Audible pop and/or static noise heard through the speakers when steering wheel controls are pressed - Universal serial bus (USB) audio concerns - Waze app freezing on the center display screen while FM radio is playing - Navigation - intermittent audible chime heard while driving - Missing pop up activation after selecting active vehicle on the FordPass app - Momentary pop up (plain view of the vehicle icon) with an exclamation indicator and no additional explanation when exiting camera view - No prompts appear on the center display screen for further activation after selecting active vehicle on the FordPass app - Various display anomalies from the center display screen - Average fuel economy text cut off when set to km and 1/100 km on the center display screen - etc. See attachment for additonal info.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10246132-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10246132-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10246132","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"F-250 SD","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_ford_f-250"]},{"make":"FORD","model":"F-350 SD","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_ford_f-350"]},{"make":"FORD","model":"F-450 SD","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_ford_f-450"]},{"make":"FORD","model":"F-550 SD","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_ford_f-550"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}