{"nhtsa_id":10246057,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-12-05","date":"2023-11-03","document_id":"NCU-2023100013","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL","mfr_system":null,"summary":"Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that in certain MY 2023 S-Class (223 platform) vehicles, the battery management system software does not meet current production specifications. In this case, the vehicle may not start, or a message displays in the instrument cluster or in the customer Mercedes me Connect App stating, “possible overheating of the high voltage battery.” MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the battery management system control unit software.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10246057-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10246057-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10246057","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"instrument-cluster","name":"Instrument cluster","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"S 500","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 500 4MATIC","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580 4MATIC","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580 E","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580 E 4MATIC","year_from":2024,"year_to":2024,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-MAYBACH","model":"S 580 4MATIC","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-MAYBACH","model":"S 680","year_from":2023,"year_to":2024,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}