{"nhtsa_id":10245426,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-12-06","date":"2023-11-20","document_id":"B652723","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"Customers may be experiencing one or more of these 3 issues with Apple CarPlay® operation: No selections can be made in Apple CarPlay® using the I-Drive Controller Apple CarPlay® connections may intermittently be dropped and reconnected When connecting a mobile device using Apple CarPlay®, the following warning pop-up may be displayed","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10245426-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10245426-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10245426","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"IX","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_bmw_ix"]},{"make":"BMW","model":"X5","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_bmw_x5"]},{"make":"BMW","model":"X6","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_bmw_x6"]},{"make":"BMW","model":"X7","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_bmw_x7"]},{"make":"BMW","model":"redundant 7","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}