{"nhtsa_id":10245258,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-11-15","date":"2023-11-09","document_id":"SSM 52051","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"Some 2019-2023 Edge/Nautilus and 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and refill the RDU, refer to Workshop Manual Section (WSM) 205-02. Drive for 5 miles (8 km) in stop and go conditions with right and left turns and re-evaluate. If the issue is still present, continue with normal WSM diagnostics. For claiming, use causal part 4000.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10245258-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10245258-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10245258","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EDGE","year_from":2019,"year_to":2023,"match":"exact","vehicle_ids":["2019_ford_edge","2020_ford_edge","2021_ford_edge","2022_ford_edge","2023_ford_edge"]},{"make":"FORD","model":"MAVERICK","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_ford_maverick","2023_ford_maverick"]},{"make":"LINCOLN","model":"MKX","year_from":2007,"year_to":2007,"match":"exact","vehicle_ids":["2007_lincoln_mkx"]},{"make":"LINCOLN","model":"MKX","year_from":2019,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2019,"year_to":2023,"match":"exact","vehicle_ids":["2019_lincoln_nautilus","2020_lincoln_nautilus","2021_lincoln_nautilus","2022_lincoln_nautilus","2023_lincoln_nautilus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}