{"nhtsa_id":10245173,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-11-08","date":"2023-11-02","document_id":"36577.5.0","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER","mfr_system":null,"summary":"This is a Technical Journal: Software Update Fails and VIDA Can't Connect, VGM Unresponsive. Follow steps in VIDA.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10245173-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10245173-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10245173","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"POLESTAR","model":"POLESTAR 2","year_from":2021,"year_to":2024,"match":"exact","vehicle_ids":["2021_polestar_polestar-2","2022_polestar_polestar-2","2023_polestar_polestar-2","2024_polestar_polestar-2"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}