{"nhtsa_id":10244671,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-11-01","date":"2023-10-17","document_id":"02-003-23","mfr_campaign":null,"replaces":null,"component":"SUSPENSION","mfr_system":null,"summary":"Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10244671-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10244671-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10244671","components":[{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-5","year_from":2013,"year_to":2024,"match":"exact","vehicle_ids":["2013_mazda_cx-5","2014_mazda_cx-5","2015_mazda_cx-5","2016_mazda_cx-5","2017_mazda_cx-5","2018_mazda_cx-5","2019_mazda_cx-5","2020_mazda_cx-5","2021_mazda_cx-5","2022_mazda_cx-5","2023_mazda_cx-5","2024_mazda_cx-5"]},{"make":"MAZDA","model":"CX-9","year_from":2007,"year_to":2023,"match":"exact","vehicle_ids":["2007_mazda_cx-9","2008_mazda_cx-9","2009_mazda_cx-9","2010_mazda_cx-9","2011_mazda_cx-9","2012_mazda_cx-9","2013_mazda_cx-9","2014_mazda_cx-9","2015_mazda_cx-9","2016_mazda_cx-9","2017_mazda_cx-9","2018_mazda_cx-9","2019_mazda_cx-9","2020_mazda_cx-9","2021_mazda_cx-9","2022_mazda_cx-9","2023_mazda_cx-9"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}