{"nhtsa_id":10244295,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-10-25","date":"2023-10-18","document_id":"ATI&10182023901","mfr_campaign":null,"replaces":null,"component":"VISIBILITY; LATCHES/LOCKS/LINKAGES","mfr_system":null,"summary":"Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2023-2024 Pilots with a customer complaint of inoperative door locks and/or windows on either the driver’s or front passenger’s door. Customers may also have a complaint of the driver’s side mirror controls being inop for either the driver’s or passenger’s side mirror. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10244295-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10244295-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10244295","components":[{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HONDA","model":"PILOT","year_from":2023,"year_to":2024,"match":"exact","vehicle_ids":["2023_honda_pilot","2024_honda_pilot"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}