{"nhtsa_id":10244116,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-10-16","date":"2023-08-21","document_id":"TSB002123","mfr_campaign":null,"replaces":null,"component":"VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM","mfr_system":null,"summary":"TSB: Some 2020 ? 2022 model year Highlander and RAV4 vehicles, and 2022 model year Tundra vehicles equipped with a start/stop switch may exhibit water entry to the vehicle from the HVAC drain hose being disconnected from the air conditioning radiator assembly and/or a grease/oil odor emitting from the vents. This condition may be caused by paraffin wax leaking from the evaporator. Follow the repair procedure in this bulletin to address this condition.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10244116-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10244116-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10244116","components":[{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"TOYOTA","model":"HIGHLANDER","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_toyota_highlander","2021_toyota_highlander","2022_toyota_highlander"]},{"make":"TOYOTA","model":"RAV4","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_toyota_rav4","2021_toyota_rav4","2022_toyota_rav4"]},{"make":"TOYOTA","model":"TUNDRA","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_toyota_tundra"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}