{"nhtsa_id":10243929,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-11-04","date":"2023-10-05","document_id":"TSB_ELE316","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM","mfr_system":null,"summary":"TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) (SA550) - This bulletin provides information to update the software on 5th Generation AVN wide on some 2023MY Sorento (MQ4a) vehicles produced from December 02, 2022 through July 19, 2023 to improve a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen. Kia is requesting the completion of this Service Action on all affected vehicles in dealer stock, prior to delivery.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10243929-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10243929-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10243929","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"SORENTO","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_kia_sorento"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}