{"nhtsa_id":10243926,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-11-03","date":"2023-10-05","document_id":"TSB_ELE308","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; VISIBILITY; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT","mfr_system":null,"summary":"TECHNICAL SERVICE BULLETIN: SERVICE ACTION: REAR HVAC OPERATION INSPECTION AND REPLACEMENT (SA544) - This bulletin provides information to inspect the rear heater control operation on certain 2024MY Telluride (ON) vehicles produced from June 13, 2023 through July 24, 2023, which may exhibit abnormal communication with the AVN head unit, causing the touchscreen controls to be inoperative when attempting to adjust the heating ventilation air conditioning (HVAC) settings. It is possible that during assembly, the affected vehicle may have a rear Heater & A/C Control Unit installed with the incorrect software.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10243926-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10243926-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10243926","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"TELLURIDE","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_kia_telluride"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}