{"nhtsa_id":10243650,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-10-06","date":"2023-09-22","document_id":"SSM 51945","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"2020-2023 Police Interceptor Utility vehicles may require level III ballistic panels to be replaced due to broken mounting tabs. Level III ballistic panel mounting tab service kits are now available (right LB5Z-78201B68-F and left LB5Z-78201B69-F). Replacement of the level III ballistic panel assembly is not required for this condition. Level IV ballistic panels do not have removable mounting tabs and still require complete panel replacement. Level III vs. level IV ballistic panels can be identified by a large roman numeral label on the panel or by the vehicle window sticker if equipped.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10243650-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10243650-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10243650","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER POLICE INTERCEPT","year_from":2020,"year_to":2023,"match":"base","vehicle_ids":["2020_ford_explorer","2021_ford_explorer","2022_ford_explorer","2023_ford_explorer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}