{"nhtsa_id":10243313,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-10-02","date":"2023-09-18","document_id":"NCU-23P5497108","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Mercedes-Benz AG (MBAG), the manufacturer of Mercedes-Benz, has determined that on certain MY 2021 S-Class (223 platform) vehicles, the software for the communication module does not correspond to the latest series production configuration. The update is free of charge and will be carried out in the background. The installation will update the communication module in order to be able to perform remote software updates on further control units in the future. Further contributions to product improvement and increases in robustness will also be implemented with this software update. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customers vehicle free of charge without an additional workshop visit via the data link of the communication module. Customer letters were mailed August 11, 2023.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10243313-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10243313-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10243313","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG S63","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 500","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 560","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"S 580","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-MAYBACH","model":"S 560","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-MAYBACH","model":"S 580","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}