{"nhtsa_id":10243291,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-10-02","date":"2023-08-31","document_id":"0821023","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Radio USB Software Update to T25.50 The customer may describe one or more of the following: ? Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Wireless CarPlayTT inoperable. ? Audio sources inoperable. ? Display switches to Nav on VR prompt. ? Vehicle Positioning (Lat/Long) inoperable. ? Surround View Camera inoperable (Rearview camera functions normally). ? Unable to exit FamCam. ? Audio Repetition inoperable. ? Electric vehicle pages inoperable. ? Translated text is incorrect. ? Profile avatar changes in Valet Mode. ? Display does not return to idle mode after call. ? Dynamic rear view camera guidelines inoperable (Rearview camera functions normally). ? FOTA popup won?t dismiss. ? Ambient Lights Setting inoperable. ? Call Status on after all ended Favorites available in valet mode. ? SXMTT Favorites inoperable. ? Tutorial App inoperable. ? Audio Repetition stops during incoming calls. ? Unable to connect second device. ? Unable to exit Seat Comfort popup. ? Call does not end on the Instrument Panel Cluster (IPC). ? Seat Comfort graphic incorrect. ? Headphone button for front passenger display inoperable. ? Schedule update inoperable. ? USB media source inoperable on front passenger display. ? SXMTT inoperable. ? Wireless Android AutoT inoperable. ? Media sources duplicated. ? Audio unmuted at door close. ? Radio freeze (Rearview camera functions normally). ? Radio input lagging. ? Navigation active with no active route. ? Scheduled cabin cooling inoperable. ? Incorrect phone repetition displayed ? Navigation routing inoperable. ? Unable to exit Electric Vehicle Pages. ? Comfort softkeys incorrect. ? Comfort graphic overlap. ? Unable to change audio sources. ? Audio sources unavailable after profile switch. ? No incoming call popup on Uconnect","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10243291-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10243291-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10243291","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":["U0485"],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_chrysler_pacifica","2023_chrysler_pacifica"]},{"make":"CHRYSLER","model":"VOYAGER","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_chrysler_voyager","2023_chrysler_voyager"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}