{"nhtsa_id":10243234,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-10-02","date":"2023-08-04","document_id":"0819523","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:INFOTAINMENT","mfr_system":null,"summary":"Rear Seat Entertainment Screen Blank Customer may experience the following: ? **Rear seat entertainment DVD Blue-rayT inoperative.** ? Right and/or Left rear seat entertainment screen(s) goes blank. This bulletin involves checking and if needed, updating the software on both rear seat entertainment display screens.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10243234-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10243234-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10243234","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_chrysler_pacifica","2023_chrysler_pacifica"]},{"make":"CHRYSLER","model":"VOYAGER","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_chrysler_voyager","2023_chrysler_voyager"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}