{"nhtsa_id":10243228,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-10-02","date":"2023-08-02","document_id":"0818923","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"Radio Over The Air Update to R47.03.26 Software Version The customer may experience one or more of the following:v? Tune knob does not move the scroll bar in Device Manager?s phone setting menu. ? Tune knob does not move the scroll bar in the Apps Drawer. ? Rejected incoming phone call using the radio screen but cluster continued to display incoming call message. ? Head Unit (HU) switches from SXMT to wireless without user?s input. ? Home screen Loading Data indefinitely after profile switch. ? Device List shows empty although there are devices connected. ? Unable to pair phone. ? Fuel consumption menu in radio not available. ? Radio and / or SXMT presets being lost. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to R47.03.26. NOTE: The National campaign for this FOTA update launched August 21, 2023.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10243228-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10243228-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10243228","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"COMPASS","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_jeep_compass"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}