{"nhtsa_id":10242874,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-10-01","date":"2023-09-11","document_id":"B652823","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle)","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10242874-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10242874-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10242874","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BMW","model":"228I","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_bmw_228i","2021_bmw_228i","2022_bmw_228i","2023_bmw_228i"]},{"make":"BMW","model":"230I","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_bmw_230i","2021_bmw_230i","2022_bmw_230i","2023_bmw_230i"]},{"make":"BMW","model":"240I","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"3 SERIES","year_from":2023,"year_to":2023,"match":"curated","vehicle_ids":["2023_bmw_330i"]},{"make":"BMW","model":"3 SERIES","year_from":2023,"year_to":2023,"match":"curated","vehicle_ids":["2023_bmw_340i"]},{"make":"BMW","model":"3 SERIES","year_from":2023,"year_to":2023,"match":"curated","vehicle_ids":["2023_bmw_330e"]},{"make":"BMW","model":"3 SERIES","year_from":2023,"year_to":2023,"match":"curated","vehicle_ids":["2023_bmw_m340i"]},{"make":"BMW","model":"330E","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"330E","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_bmw_330e","2022_bmw_330e","2023_bmw_330e"]},{"make":"BMW","model":"330I","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_bmw_330i","2021_bmw_330i","2022_bmw_330i","2023_bmw_330i"]},{"make":"BMW","model":"340I","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"340I","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_bmw_340i"]},{"make":"BMW","model":"430I","year_from":2020,"year_to":2024,"match":"exact","vehicle_ids":["2020_bmw_430i","2021_bmw_430i","2022_bmw_430i","2023_bmw_430i","2024_bmw_430i"]},{"make":"BMW","model":"440I","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_bmw_440i"]},{"make":"BMW","model":"IX","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"BMW","model":"IX","year_from":2022,"year_to":2024,"match":"exact","vehicle_ids":["2022_bmw_ix","2023_bmw_ix","2024_bmw_ix"]},{"make":"BMW","model":"X2","year_from":2018,"year_to":2021,"match":"exact","vehicle_ids":["2018_bmw_x2","2019_bmw_x2","2020_bmw_x2","2021_bmw_x2"]},{"make":"BMW","model":"X3","year_from":2017,"year_to":2021,"match":"exact","vehicle_ids":["2017_bmw_x3","2018_bmw_x3","2019_bmw_x3","2020_bmw_x3","2021_bmw_x3"]},{"make":"BMW","model":"X4","year_from":2017,"year_to":2021,"match":"exact","vehicle_ids":["2017_bmw_x4","2018_bmw_x4","2019_bmw_x4","2020_bmw_x4","2021_bmw_x4"]},{"make":"BMW","model":"X7","year_from":2019,"year_to":2024,"match":"exact","vehicle_ids":["2019_bmw_x7","2020_bmw_x7","2021_bmw_x7","2022_bmw_x7","2023_bmw_x7","2024_bmw_x7"]},{"make":"BMW","model":"XM","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_bmw_xm"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}