{"nhtsa_id":10242829,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-09-25","date":"2023-07-26","document_id":"0818323","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; BACK OVER PREVENTION:SOFTWARE","mfr_system":null,"summary":"Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives \"No Internet\" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software version will be updated from LR34.4 to LR35.41 and the radio cell modem firmware level from MR5 to MR6. NOTE: National launch for this FOTA update is expected to begin August 16, 2023.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10242829-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10242829-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10242829","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ram_1500"]},{"make":"RAM","model":"2500","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ram_2500"]},{"make":"RAM","model":"3500","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ram_3500"]},{"make":"RAM","model":"4500","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ram_4500"]},{"make":"RAM","model":"5500","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ram_5500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}