{"nhtsa_id":10242786,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-09-25","date":"2023-07-07","document_id":"2400723","mfr_campaign":null,"replaces":null,"component":"VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM","mfr_system":null,"summary":"HVAC temperature door stuck (HVAC) Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ?B11CB-92 Front/Left Temperature Door 1 Control - Performance or Incorrect Operation. ? B11CC-00 Main/Left Temperature Door 1 Travel Too Small. Customers may also comment on the following: ? Driver side temperature cold when commanded to hot (or vice versa). This bulletin involves installing a three millimeter foam washer under the blend door cam gear.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10242786-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10242786-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10242786","components":[{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":["B11CB","B11CC"],"topics":[],"vehicles":[{"make":"JEEP","model":"GRAND WAGONEER","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_jeep_grand-wagoneer","2023_jeep_grand-wagoneer"]},{"make":"JEEP","model":"WAGONEER","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_jeep_wagoneer","2023_jeep_wagoneer"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}