{"nhtsa_id":10242210,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-09-13","date":"2023-09-01","document_id":"ATI&09012023902","mfr_campaign":null,"replaces":null,"component":"LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR","mfr_system":null,"summary":"Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in “unlock” setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10242210-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10242210-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10242210","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"HONDA","model":"ODYSSEY","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_honda_odyssey","2021_honda_odyssey","2022_honda_odyssey","2023_honda_odyssey"]},{"make":"HONDA","model":"PASSPORT","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_honda_passport","2021_honda_passport","2022_honda_passport","2023_honda_passport"]},{"make":"HONDA","model":"PILOT","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_honda_pilot","2021_honda_pilot","2022_honda_pilot","2023_honda_pilot"]},{"make":"HONDA","model":"RIDGELINE","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_honda_ridgeline","2021_honda_ridgeline","2022_honda_ridgeline","2023_honda_ridgeline"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}