{"nhtsa_id":10241848,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-09-06","date":"2023-08-31","document_id":"TSB_ELE303","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc.) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen. Follow the procedure outlined in this publication to update the software on 5th Generation AVN wide units using the applicable USB Flash Drive A or B for the applicable vehicle.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10241848-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10241848-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10241848","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"CADENZA","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_kia_cadenza"]},{"make":"KIA","model":"CARNIVAL","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_kia_carnival","2023_kia_carnival"]},{"make":"KIA","model":"EV6","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_kia_ev6","2023_kia_ev6"]},{"make":"KIA","model":"FORTE","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_kia_forte","2021_kia_forte","2022_kia_forte","2023_kia_forte"]},{"make":"KIA","model":"NIRO","year_from":2020,"year_to":2022,"match":"exact","vehicle_ids":["2020_kia_niro","2021_kia_niro","2022_kia_niro"]},{"make":"KIA","model":"NIRO EV","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_kia_niro"]},{"make":"KIA","model":"NIRO PHEV","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_kia_niro"]},{"make":"KIA","model":"SELTOS","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_kia_seltos","2022_kia_seltos","2023_kia_seltos"]},{"make":"KIA","model":"SORENTO PHEV","year_from":2022,"year_to":2023,"match":"base","vehicle_ids":["2022_kia_sorento","2023_kia_sorento"]},{"make":"KIA","model":"SOUL","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_kia_soul","2021_kia_soul","2022_kia_soul","2023_kia_soul"]},{"make":"KIA","model":"SPORTAGE PHEV","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_kia_sportage"]},{"make":"KIA","model":"STINGER","year_from":2021,"year_to":2023,"match":"exact","vehicle_ids":["2021_kia_stinger","2022_kia_stinger","2023_kia_stinger"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}