{"nhtsa_id":10241623,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-09-04","date":"2023-08-29","document_id":"SSM 51899","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2022-2023 Expedition/Navigator vehicles may exhibit intermittent no crank/no start concern. The concern may no longer be present after a battery reset. This may be due to the body control module (BCM) software. To correct the condition, reprogram the BCM using the latest version of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 15604 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10241623-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10241623-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10241623","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_ford_expedition","2023_ford_expedition"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_lincoln_navigator","2023_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}