{"nhtsa_id":10241615,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-09-03","date":"2023-08-07","document_id":"SA-047-23","mfr_campaign":null,"replaces":null,"component":"LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:HATCHBACK/LIFTGATE; EQUIPMENT:ELECTRICAL","mfr_system":null,"summary":"Some vehicles may exhibit poor hands-free liftgate operation after a Mazda genuine trailer tow hitch accessory installation. IMPORTANT: When a Mazda genuine trailer tow hitch is installed on a CX-90 equipped with hands-free liftgate function, the sensing area is reduced due to the mechanical structure of the hitch. The hands-free liftgate’s optimal sensing area below the rear bumper is shown in green boxes in the image below. Since the left side of the hitch has a 7-pin connector socket, the right side is the most ideal for hands-free operation. For safety, be extra careful performing the kicking motion around the hitch.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10241615-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10241615-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10241615","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-90","year_from":2024,"year_to":2024,"match":"exact","vehicle_ids":["2024_mazda_cx-90"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}