{"nhtsa_id":10241551,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-09-02","date":"2023-08-15","document_id":"SSM 51860","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; VISIBILITY:REARVIEW MIRRORS/DEVICES","mfr_system":null,"summary":"Some 2022-2023 Navigator vehicles equipped with auto fold exterior mirrors may exhibit an intermittent condition with the mirrors not opening completely during vehicle start up. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10241551-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10241551-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10241551","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"mirror","name":"Mirrors","parent":"visibility"},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"LINCOLN","model":"NAVIGATOR","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_lincoln_navigator","2023_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}