{"nhtsa_id":10241457,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-09-07","date":"2023-08-07","document_id":"2068455/2","mfr_campaign":null,"replaces":null,"component":"SUSPENSION","mfr_system":null,"summary":"Grease evident at the front lower ball joint bellows. Customer statement / workshop findings: Grease evident on or around the front axle lower ball joint bellows In the event the symptom is as described, the operative should carry out the instructions within the Measure section Technical background: During service work and/or other repairs, a loss of grease can be detected from the front axle lower ball joint on one or both lower ball joint bellows. Measure: Findings performed on supposedly damaged components have shown that they were of good quality, no damage was found to the ball joint bellows which could of resulted in the leak Grease may leak during the initial assembly of the front lower levers. This due to a maximum deflection of the conical spigot before the lower lever is assembled into the wheel carrier. Over the service life, additional foreign bodies can collect in the corresponding area and stick to the excess grease, which can then be distributed over a larger area If there is no customer complaint about noises (rattling, pinching, creaking) from the area of the front axle and the lower levers have clearance, the operative must remove any excess grease and check the ball joint and bellows for damage If the ball joint/bellows is not damaged, the lower lever does not need to be replaced The level of grease on or around the lower ball joint boot/wheel bearing housing (Figures 1,2 and 3) is deemed as a normal characteristic.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10241457-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10241457-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10241457","components":[{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"CONTINENTAL GT","year_from":2018,"year_to":2024,"match":"base","vehicle_ids":["2018_bentley_continental","2019_bentley_continental","2020_bentley_continental","2021_bentley_continental","2022_bentley_continental","2023_bentley_continental","2024_bentley_continental"]},{"make":"BENTLEY","model":"CONTINENTAL GT CABRIO","year_from":2019,"year_to":2024,"match":"base","vehicle_ids":["2019_bentley_continental","2020_bentley_continental","2021_bentley_continental","2022_bentley_continental","2023_bentley_continental","2024_bentley_continental"]},{"make":"BENTLEY","model":"FLYING SPUR","year_from":2020,"year_to":2024,"match":"exact","vehicle_ids":["2020_bentley_flying-spur","2021_bentley_flying-spur","2022_bentley_flying-spur","2023_bentley_flying-spur","2024_bentley_flying-spur"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}