{"nhtsa_id":10241407,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-08-28","date":"2023-07-26","document_id":"L-SB-0039-23","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"TSB: Some 2022 ? 2023 model year NX 250, NX 350, NX 350h (with 9.8-inch touchscreen only) and 2023 model year ES 250, ES 300h, and ES 350 (with 8.0-inch touchscreen only) vehicles, equipped with a 10-speaker premium sound system, may exhibit an echo condition during a phone call via Bluetooth®, Apple CarPlay®, or Android Auto? (wireless or wired). The person in the car does not hear or experience any echo or other abnormalities. The condition can be resolved by replacing the amplifier assembly.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10241407-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10241407-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10241407","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"LEXUS","model":"ES","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_lexus_es"]},{"make":"LEXUS","model":"NX","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_lexus_nx","2023_lexus_nx"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}