{"nhtsa_id":10241164,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-08-23","date":"2023-08-23","document_id":"N232398360","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"Customer Satisfaction Program - Certain vehicles may have a condition where there is a loss of OnStar audio after an over-the-air update. Dealers are to reprogram the telematics communication control module.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10241164-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10241164-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10241164","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BUICK","model":"ENVISION","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_buick_envision"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}