{"nhtsa_id":10241111,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-08-21","date":"2023-06-21","document_id":"0815123","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Connectivity: Uconnect Mobile App trunk status showing as closed when trunk is open. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.25 to 5.39.1.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10241111-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10241111-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10241111","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_ram_1500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}