{"nhtsa_id":10240961,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-08-21","date":"2023-06-27","document_id":"9100177","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION","mfr_system":null,"summary":"10.1\" CENTER STACK Upper Display w/bezel For complaints of intermittent black or blank screens on the center stack display (this is a radio to display signal issue, not a rearview camera to display signal issue), prior to replacing this part, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10240961-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10240961-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10240961","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"CHRYSLER","model":"PACIFICA","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_chrysler_pacifica","2023_chrysler_pacifica"]},{"make":"CHRYSLER","model":"VOYAGER","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_chrysler_voyager","2023_chrysler_voyager"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}