{"nhtsa_id":10240719,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-08-14","date":"2023-08-01","document_id":"SSM 51829","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; VISIBILITY:REARVIEW MIRRORS/DEVICES","mfr_system":null,"summary":"Some F-Super Duty and F-150 vehicles equipped with trailer tow mirror may exhibit various exterior rear view mirror functional concerns that require replacement after diagnosis. To properly determine if the defect is warrantable, cleaning and close inspection of the affected mirror may be required. To aid in proper warranty determination, the Rear-View Mirror Analysis general service bulletin (GSB) has been updated with a detailed cleaning procedure that should be followed prior to any inspection. New labor operations (17682ZZ or 17682ZZT) have been created that covers the cleaning and inspection process and may be used even if condition of failure is non-warrantable. Ford has inspected numerous returned parts and determined many cases are caused by damage which is unwarrantable and may be subject to chargeback. Refer to the latest version of the GSB on OASIS.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10240719-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10240719-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10240719","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"mirror","name":"Mirrors","parent":"visibility"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"F-150","year_from":2017,"year_to":2023,"match":"exact","vehicle_ids":["2017_ford_f-150","2018_ford_f-150","2019_ford_f-150","2020_ford_f-150","2021_ford_f-150","2022_ford_f-150","2023_ford_f-150"]},{"make":"FORD","model":"F-250 SD","year_from":2017,"year_to":2023,"match":"base","vehicle_ids":["2017_ford_f-250","2018_ford_f-250","2019_ford_f-250","2020_ford_f-250","2021_ford_f-250","2022_ford_f-250","2023_ford_f-250"]},{"make":"FORD","model":"F-350 SD","year_from":2017,"year_to":2023,"match":"base","vehicle_ids":["2017_ford_f-350","2018_ford_f-350","2019_ford_f-350","2020_ford_f-350","2021_ford_f-350","2022_ford_f-350","2023_ford_f-350"]},{"make":"FORD","model":"F-450 SD","year_from":2017,"year_to":2023,"match":"base","vehicle_ids":["2017_ford_f-450","2018_ford_f-450","2019_ford_f-450","2020_ford_f-450","2021_ford_f-450","2022_ford_f-450","2023_ford_f-450"]},{"make":"FORD","model":"F-550 SD","year_from":2017,"year_to":2023,"match":"base","vehicle_ids":["2017_ford_f-550","2018_ford_f-550","2019_ford_f-550","2020_ford_f-550","2021_ford_f-550","2022_ford_f-550","2023_ford_f-550"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}