{"nhtsa_id":10240576,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-08-11","date":"2023-08-01","document_id":"SSM 51822","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM); UNKNOWN OR OTHER; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL","mfr_system":null,"summary":"Some 2023 F150 hybrid vehicles may exhibit an intermittent no start and Stop Safely Now message displayed in the instrument panel cluster and diagnostic trouble codes (DTCs) U0293 and/or P1A43 in the BECM or in connected vehicle data. A Powertrain Control Module (PCM) software concern may be triggering the no start condition. Replacement or reprogramming of the BECM or PCM is not recommended for this condition at this time. This does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that the vehicle will start after leaving it off temporarily. Engineering is currently working on a solution for this condition that is expected in Q4 2023. Monitor OASIS for additional information.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10240576-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10240576-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10240576","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"hybrid-ev","name":"Hybrid and electric drive","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null},{"id":"automatic-transmission","name":"Automatic transmission","parent":"powertrain"},{"id":"traction-battery","name":"High-voltage battery","parent":"hybrid-ev"},{"id":"instrument-cluster","name":"Instrument cluster","parent":"electrical"},{"id":"transmission-control-module","name":"Transmission control module","parent":"powertrain"}],"codes":["P1A43","U0293"],"topics":[],"vehicles":[{"make":"FORD","model":"F-150","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_ford_f-150"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}