{"nhtsa_id":10240102,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-08-02","date":"2023-07-05","document_id":"WRB-23R","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:IGNITION; ELECTRICAL SYSTEM; COMMUNICATION:MANUFACTURER TELEMATICS; EQUIPMENT","mfr_system":null,"summary":"Due to an inaccurate internal timer within the telematics data communications module (DCM), STARLINK remote services from the MySubaru app or MySubaru.com including remote engine start (RES), remote door lock/unlock request, remote horn/lights, and vehicle locator will not operate after 388 days from the date that the DCM was activated.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10240102-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10240102-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10240102","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"ignition","name":"Ignition","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"SUBARU","model":"BRZ","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_subaru_brz","2023_subaru_brz"]},{"make":"SUBARU","model":"FORESTER","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_subaru_forester"]},{"make":"SUBARU","model":"WRX","year_from":2022,"year_to":2022,"match":"exact","vehicle_ids":["2022_subaru_wrx"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}