{"nhtsa_id":10240070,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-07-31","date":"2023-06-30","document_id":"TSB-0041-23","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION:SOFTWARE; EQUIPMENT","mfr_system":null,"summary":"TSB: Some 2023 model year GR Corolla, RAV4, RAV4 Hybrid, RAV4 Prime, and Venza Hybrid vehicles with multimedia version older than 1564 may exhibit one or more of the following conditions: ?Head unit rebooting (does not affect backup camera). ?Head unit does not boot up (does not affect backup camera). ?Display screen flickers (does not affect backup camera). ?Map is not displayed. ?User profile enhancements. ?The French ?Share ETA? screen is not completely in French. ?Incoming call ringing continues even after ignoring or ending the call. Some 2023 model year Prius and Prius Prime vehicles with multimedia version older than 1586 may exhibit one or more of the following conditions: ?Head unit rebooting (does not affect backup camera). ?Head unit does not boot up (does not affect backup camera). ?Display screen flickers (does not affect backup camera). A software update is now available to address these conditions","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10240070-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10240070-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10240070","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"TOYOTA","model":"GR COROLLA","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_toyota_gr-corolla"]},{"make":"TOYOTA","model":"PRIUS","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_toyota_prius"]},{"make":"TOYOTA","model":"PRIUS PRIME","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_toyota_prius"]},{"make":"TOYOTA","model":"RAV4","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_toyota_rav4"]},{"make":"TOYOTA","model":"RAV4 PRIME","year_from":2023,"year_to":2023,"match":"base","vehicle_ids":["2023_toyota_rav4"]},{"make":"TOYOTA","model":"redundant VENZA","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}