{"nhtsa_id":10239978,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-07-31","date":"2023-05-26","document_id":"0812923","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; UNKNOWN OR OTHER","mfr_system":null,"summary":"Radio Over The Air Updating from PR39.92 to PR40.12 Software Version ? Radio Wi-Fi Hotspot connection not working. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from PR39.92 to PR40.12. NOTE: National launch for this FOTA update is expected to begin June 23, 2023.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10239978-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10239978-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10239978","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_1500"]},{"make":"RAM","model":"2500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_2500"]},{"make":"RAM","model":"3500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_3500"]},{"make":"RAM","model":"4500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_4500"]},{"make":"RAM","model":"5500","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ram_5500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}