{"nhtsa_id":10239920,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-07-31","date":"2023-05-03","document_id":"0811623","mfr_campaign":null,"replaces":null,"component":"COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Flash: Telematics Box Module (TBM) Updates Remote Monitoring System (RMS) feature is inoperative, or disabled. This bulletin involves updating the TBM with the latest available software.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10239920-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10239920-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10239920","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_jeep_grand-cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}