{"nhtsa_id":10239754,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-08-02","date":"2023-07-13","document_id":"TSB_ELE229_R4","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the head unit software on some 2021MY K5 (DL3a), Sorento (MQ4a), and Sorento Hybrid (MQ4 HEV) vehicles equipped with a Display Audio 2.0 Value head unit, which may exhibit a wireless CarPlay connectivity issue with Apple phones running iOS14 software version.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10239754-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10239754-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10239754","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"KIA","model":"K5","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_kia_k5"]},{"make":"KIA","model":"SORENTO","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_kia_sorento"]},{"make":"KIA","model":"SORENTO HYBRID","year_from":2021,"year_to":2021,"match":"base","vehicle_ids":["2021_kia_sorento"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}