{"nhtsa_id":10239480,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-07-18","date":"2023-07-14","document_id":"SSM 51789","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; STRUCTURE:BODY:HATCHBACK/LIFTGATE","mfr_system":null,"summary":"Some 2022-2023 Expedition/Navigator vehicles built on or before 13-May-2023 may exhibit the power liftgate not fully opening when the vehicle is locked. This may be due to rear gate trunk module (RGTM) software. To correct this condition, reprogram the RGTM using the latest version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use casual part 14b291 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10239480-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10239480-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10239480","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPEDITION","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_ford_expedition","2023_ford_expedition"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2022,"year_to":2023,"match":"exact","vehicle_ids":["2022_lincoln_navigator","2023_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}