{"nhtsa_id":10239407,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-07-17","date":"2014-01-31","document_id":"TT571401","mfr_campaign":null,"replaces":null,"component":"LATCHES/LOCKS/LINKAGES:DOORS:LATCH","mfr_system":null,"summary":"Bring the vehicle into the shop. Thaw out the frozen door latch. Dry any moisture in the door latch with shop air. Install cap (shield,) for the door latch as listed in ETKA. Apply a spray lubricant to the door latch and retest operation.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10239407-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2014/MC-10239407-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10239407","components":[{"id":"latches-locks","name":"Latches and locks","parent":null},{"id":"door-latch","name":"Door latch","parent":"latches-locks"}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"JETTA","year_from":2012,"year_to":2014,"match":"exact","vehicle_ids":["2012_volkswagen_jetta","2013_volkswagen_jetta","2014_volkswagen_jetta"]},{"make":"VOLKSWAGEN","model":"PASSAT","year_from":2012,"year_to":2014,"match":"exact","vehicle_ids":["2012_volkswagen_passat","2013_volkswagen_passat","2014_volkswagen_passat"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}