{"nhtsa_id":10239251,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-07-17","date":"2013-05-23","document_id":"VWR1302","mfr_campaign":null,"replaces":null,"component":"EXTERIOR LIGHTING","mfr_system":null,"summary":"The Warranty Parts Return Center (WPRC) is facing challenges collecting the correct light bulbs to support Volkswagen factory initiatives to improve vehicle quality. Currently, over 20% of the bulbs received by the WPRC do not match the VIN associated with the SAGA claim. This mismatch is resulting in claim charge-backs and hampers the quality improvement efforts that will benefit Volkswagen customers.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10239251-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10239251-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10239251","components":[{"id":"lighting","name":"Lighting","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"VOLKSWAGEN","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}