{"nhtsa_id":10239082,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-07-13","date":"2023-07-13","document_id":"SIL 3054","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Altec has learned that certain units built with a Jobsite Energy Management System (JEMS) S/SE/LE from October 2020 to May 17, 2023, may fail to charge or operate properly, particularly when the battery is cold. Altec has developed a firmware update to resolve this issue.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10239082-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10239082-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10239082","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"ALTEC","model":"AERIAL DEVICE","year_from":2022,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"ALTEC","model":"AERIAL DEVICE JEMS HYBRID","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"ALTEC","model":"DIGGER DERRICK","year_from":2020,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"ALTEC","model":"SERVICE BODY","year_from":2020,"year_to":2023,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}