{"nhtsa_id":10238975,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-07-10","date":"2013-10-12","document_id":"TT571004","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE; LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR; ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS; ELECTRICAL SYSTEM","mfr_system":null,"summary":"If no communication can be established to the Vehicle electrical system control module J519 (address word 09) in Guided Fault Finding or Vehicle Self Diagnosis, it may be necessary to cycle door locks. It is recommended to cycle both the remote locks and the driver?s door lock switch when attempting to communicate to the module with the scan tool. Ensure all vehicle doors are unlocked before communication is retried.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10238975-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10238975-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10238975","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null},{"id":"body-control-module","name":"Body control module","parent":"electrical"},{"id":"wiring","name":"Wiring and fuses","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"CC","year_from":2011,"year_to":2011,"match":null,"vehicle_ids":[]},{"make":"VOLKSWAGEN","model":"CC","year_from":2012,"year_to":2012,"match":"exact","vehicle_ids":["2012_volkswagen_cc"]},{"make":"VOLKSWAGEN","model":"CC","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"VOLKSWAGEN","model":"EOS","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_volkswagen_eos","2012_volkswagen_eos","2013_volkswagen_eos"]},{"make":"VOLKSWAGEN","model":"GOLF","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_volkswagen_golf","2012_volkswagen_golf","2013_volkswagen_golf"]},{"make":"VOLKSWAGEN","model":"GTI","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_volkswagen_gti","2012_volkswagen_gti","2013_volkswagen_gti"]},{"make":"VOLKSWAGEN","model":"JETTA","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_volkswagen_jetta","2012_volkswagen_jetta","2013_volkswagen_jetta"]},{"make":"VOLKSWAGEN","model":"PASSAT","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_volkswagen_passat","2013_volkswagen_passat"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}