{"nhtsa_id":10238291,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-06-29","date":"2023-06-22","document_id":"TSB 23-2199","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Some 2023 F-150 non-Lightning vehicles built on or before 28-Feb-2023 at Kansas City Assembly Plant or built on or before 07-Mar-2023 at Dearborn Truck Plant may experience an inoperative FordPass application, inoperative remote start and/or inoperative remote lock and unlock that may be combined with diagnostic trouble codes (DTC) U0146:09 stored in the telematics control unit module (TCU) and U2402:00 and/or U2402:92 stored in the gateway module (GWM). This may be due to the software level in the GWM. To correct the condition, follow the Service Procedure to update the GWM to the latest software level via a coordinated flash.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10238291-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10238291-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10238291","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":["U0146","U2402"],"topics":[],"vehicles":[{"make":"FORD","model":"F-150","year_from":2023,"year_to":2023,"match":"exact","vehicle_ids":["2023_ford_f-150"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}