{"nhtsa_id":10238283,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-06-30","date":"2023-06-23","document_id":"TSB 23-2181","mfr_campaign":null,"replaces":null,"component":"LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:HATCHBACK/LIFTGATE","mfr_system":null,"summary":"Some 2020-2023 Explorer/Aviator vehicles may exhibit a lack of audio and/or a water leak in the rear liftgate area and/or water in the spare tire area. The customer may indicate that this concern is more noticeable after a car wash or rainfall. To correct the condition, follow the Service Procedure to identify the leak path.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10238283-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10238283-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10238283","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_ford_explorer","2021_ford_explorer","2022_ford_explorer","2023_ford_explorer"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2020,"year_to":2023,"match":"exact","vehicle_ids":["2020_lincoln_navigator","2021_lincoln_navigator","2022_lincoln_navigator","2023_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}