{"nhtsa_id":10238148,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-06-26","date":"2023-05-25","document_id":"23LD03","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM","mfr_system":null,"summary":"RL: The subject vehicles are equipped with a Data Communication Module (DCM) which supports the use of connected service utilities such as Roadside Assistance, Automatic Collision Notification, and Emergency Assistance (SOS). These connected services are available as a free trial subscription when the vehicle is purchased. Due to a supplier shipping error, there is a possibility that incorrect, not activated DCMs were installed in the subject vehicles, which causes connected services to be unavailable.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10238148-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10238148-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10238148","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"LEXUS","model":"RX HYBRID","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"RX350","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"RX500H","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}