{"nhtsa_id":10238145,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-06-26","date":"2023-05-19","document_id":"L-SB-0034-23","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"TSB: Some 2023 model year ES 250, ES 300h, ES 350, and UX 250h vehicles with DCM firmware version earlier than LG-N210ee9999-09 may exhibit a condition in which the vehicle customize settings menu is unavailable in the head unit after connecting to Techstream. A DCM firmware update is now available to address this condition. Follow the DCM Firmware Update Procedure in this bulletin to update the firmware.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10238145-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10238145-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10238145","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"LEXUS","model":"ES HYBRID","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"ES250","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"ES350","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]},{"make":"LEXUS","model":"UX HYBRID","year_from":2023,"year_to":2023,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}