{"nhtsa_id":10237975,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-06-21","date":"2023-06-16","document_id":"SSM 51723","mfr_campaign":null,"replaces":null,"component":"SEATS; EQUIPMENT","mfr_system":null,"summary":"Some 2021 F-150 vehicles built on 22-Jul-2021 and through 09-Nov-2021 may experience inoperative heated front seats with diagnostic trouble codes (DTC) B1208:2A and/or B120A:2A in the driver front seat module (DSM). This may be due to various software parameters in the DSM. To correct the condition, download and run the DSM - Driver Front Seat Module (DSM) Configuration app on the latest level of the Ford diagnostic scan tool. For claiming use causal part number 14C708 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10237975-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2023/MC-10237975-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10237975","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"seats","name":"Seats","parent":null}],"codes":["B1208","B120A"],"topics":[],"vehicles":[{"make":"FORD","model":"F-150","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ford_f-150"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}