{"nhtsa_id":10237738,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2023-06-13","date":"2013-07-19","document_id":"TT911401","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM","mfr_system":null,"summary":"If a 2014 Model Year vehicle equipped with the Car Net? system experiences a customer complaint where the system is placing false outbound calls, it is possible that the cause is a loose or unplugged connector at the 3-Button Assembly in the overhead console. If this concern is verified and there is no damage to the terminal(s) or connector(s), simply secure or plug in the loose connector.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10237738-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10237738-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10237738","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"BEETLE","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_volkswagen_beetle"]},{"make":"VOLKSWAGEN","model":"CC","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_volkswagen_cc"]},{"make":"VOLKSWAGEN","model":"EOS","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_volkswagen_eos"]},{"make":"VOLKSWAGEN","model":"JETTA","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_volkswagen_jetta"]},{"make":"VOLKSWAGEN","model":"PASSAT","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_volkswagen_passat"]},{"make":"VOLKSWAGEN","model":"TIGUAN","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_volkswagen_tiguan"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}